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Open Sources > Documents in the sidebar. The page has four tabs: Website, Files, Text, and Navigation.

The Documents page under Sources, on the Website tab.

Source types

Related under Sources:
1

Add a source

On Documents, pick the Website, Files, or Text tab, add your content, and save.
2

Wait for indexing

The summary bar shows file, text, and website counts. Re-add or re-crawl when content changes.
3

Test retrieval

Open Playground, start a New test session, and ask questions that only appear in your docs.

How retrieval works

The agent retrieves relevant passages per turn. For Customer Support, Playground instructions are generated from these sources. For in-app destinations (“take me to billing”), add routes on the Navigation tab in Documents, or see Navigation routes.

Navigation routes

Deeplink customers to pages on your site.

Skills

Teach the agent complete features step by step.

Actions overview

Live API data beyond static docs.