Transform your docs, website, and business data into an AI support agent that delivers accurate, source-backed answers instantly. Train, test, and embed it anywhere, and go live in minutes.
AI Agent Skills
Every chat holds signals that show revenue generating opportunities. Close sales, qualify leads, handle eCommerce, transfer to team members: AI Agent skills are built to perform with unparalleled precision in even your most complex cases, 24/7.
Skills are where your AI Agent becomes like you.
A customer asks for a discount or promo code, or mentions a competitor's lower price, or hesitates at checkout or signals they might abandon. Use API call {coupons_service_url} to generate a one-time offer and present it before they leave.
A customer mentions cancelling their subscription, call the {discount_service_url} webhook to generate a targeted retention deal, offer it to the customer, then create a ticket if they still want to cancel.
A customer asks where their order is or provides an order number. Call {orders_api_url} to fetch tracking and delivery details, then summarize the status in plain language.
A customer reaches checkout and asks for a coupon. Validate eligibility via {coupons_service_url}, issue a unique code, and apply it to their cart session automatically.
A customer asks about buying multiple items together or compares bundle pricing. Query {catalog_api_url} for bundle rules and suggest the best combination with savings highlighted.
A customer is about to complete a high-value purchase. Check {product_catalog_url} for eligible protection plans and offer the relevant insurance add-on with clear coverage details.
A conversation exceeds your confidence threshold or triggers a sensitive topic. Notify {supervisor_webhook_url} with the transcript summary and pause autonomous replies until reviewed.
A user sends repeated prompts, spam links, or policy-violating content. Call {moderation_api_url} to score the message, warn the user, and rate-limit or block when needed.
A customer messages outside business hours. Answer from trained knowledge, set expectations on response time, and collect contact details via {intake_form_url} for follow-up.
A customer explicitly asks to speak to a person or the issue requires human judgment. Route immediately to {live_chat_url} with full conversation context and customer identifiers.
A case needs a specific team, tier, or language. Evaluate routing rules against the transcript, select the right queue via {routing_api_url}, and attach structured handoff notes.
A prospect asks to schedule a call or demo. Check availability through {calendar_api_url}, offer open slots, confirm the booking, and send a calendar invite.
Your customers ask questions around the clock. Chatropic answers them the moment they come in, using only your own content, and always shows the sources behind each reply. When a question needs a person, it hands off cleanly so nothing slips through.
The platform
Train your agent once and put it everywhere your customers are.
How do I switch my plan to annual billing?
Open Settings → Billing and choose Switch to annual. You save 20% and we prorate your current cycle.
Chatropic