Skip to main content
Customer channels use Production. Playground can run Sandbox or Production. The Super Agent selects a specialist, retrieves evidence, invokes an allowed capability when necessary, and returns text plus optional structured UI. Clients own presentation, navigation, and user authentication. Chatropic owns agent routing, sessions, retrieval, tool execution, and response streaming.

​
Server-owned agent configuration

Stored agent configuration and the selected Builder release determine instructions, procedures, models, and tool grants. Client-supplied runtime configuration cannot override those settings. Keep customer context separate from agent configuration, and change agent behavior through Builder or the authorized configuration APIs. The staged runtime is a server-controlled opt-in, not a client capability. Its rollout does not add a public chat endpoint or change the integration transport. Continue enforcing record ownership and authorization in the services behind your tools.